1. Laptop system language.
The original language system of the laptop is Windows 10/11 Home Edition Chinese. Before delivery, we will change to the English win10/11 system (Russian order is changed to the Russian win10/11 system by default, without office), please contact customer service for confirmation of special language requirements.
2.Office.
Please note: Only the Chinese version system comes pre-installed with Microsoft Office home and student versions,and other language versions system don't install Office.I can provide a link to download a free version of WPS Office to use instead, please contact me if you need it!
3. Keyboard.
All laptops are English keyboards, we provide keyboard stickers in different languages for free, please leave a message to inform the sticker language.
4. Adapter.
Please select the adapter version and leave a message to notify customer service.
5. Choose right Model.
Laptops have a variety of parameter configurations. Please read the relevant configuration parameters carefully before placing an order. The official factory standard configuration is generally 16+512, in order to meet the needs of more customers, we provide a variety of customized version of the configuration of the disassembled replacement parts (such as 16+1T,16+2T,32+1T,32+2T, etc.). We don't accept any kind of return or refund for configuration error due to personal reasons.
6. Logistics.
For Russian orders, we ship by road (customers do not need to pay taxes), the arrival time in Russia is 25-45 days; after arriving in Moscow, Russia, you can check the specific logistics information. For other countries such as EU and North America, we will choose DHL UPS FED and other logistic methods for shipping.
7. After sales.
Before delivery, we will activate the Chinese system out of the box and check the basic conditions of the computer (excluding professional screen inspection). Laptops are high value products, we do not support returns due to the long distance; if there is a quality problem, please contact us and we will respond quickly.
8.Tax.
After the goods arrive at the country where the receiving address is located, the courier company will contact you to pay the required customs duties, after payment, the parcel can continue to the domestic address delivery, due to the different tax policies of each country, the tax required to be paid is not the same.If the goods are destroyed or returned due to the refusal of payment of customs duty or the refusal of acceptance of the parcel, you need to bear the loss by yourself.
Have a happy shopping, if you have any questions, you can consult our customer service!
Warranty Information
LIMITED WARRANTIES
Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of the following Ashley Furniture Industries, Inc.Products:
Frames Used In Upholstered and Leather Products
Limited Lifetime Warranty
A Limited Lifetime Warranty applies to all frames used in sofas, couches, love seats, upholstered chairs, ottomans, sectionals, and sleepers. Ashley Furniture Industries,Inc. warrants these components to you, the original retail purchaser, to be free from material manufacturing defects.
Purchasing & Delivery
Before you make your purchase, it’s helpful to know the measurements of the area you plan to place the furniture. You should also measure any doorways and hallways through which the furniture will pass to get to its final destination.Picking up at the store
Shopify Shop requires that all products are properly inspected BEFORE you take it home to insure there are no surprises. Our team is happy to open all packages and will assist in the inspection process. We will then reseal packages for safe transport. We encourage all customers to bring furniture pads or blankets to protect the items during transport as well as rope or tie downs. Shopify Shop will not be responsible for damage that occurs after leaving the store or during transit. It is the purchaser’s responsibility to make sure the correct items are picked up and in good condition.Delivery
Customers are able to pick the next available delivery day that best fits their schedule. However, to route stops as efficiently as possible, Shopify Shop will provide the time frame. Customers will not be able to choose a time. You will be notified in advance of your scheduled time frame. Please make sure that a responsible adult (18 years or older) will be home at that time.In preparation for your delivery, please remove existing furniture, pictures, mirrors, accessories, etc. to prevent damages. Also insure that the area where you would like your furniture placed is clear of any old furniture and any other items that may obstruct the passageway of the delivery team. Shopify Shop will deliver, assemble, and set-up your new furniture purchase and remove all packing materials from your home. Our delivery crews are not permitted to move your existing furniture or other household items. Delivery personnel will attempt to deliver the purchased items in a safe and controlled manner but will not attempt to place furniture if they feel it will result in damage to the product or your home. Delivery personnel are unable to remove doors, hoist furniture or carry furniture up more than 3 flights of stairs. An elevator must be available for deliveries to the 4th floor and above.